Privacy Policy – Gold365
Your privacy matters to us. At Gold365, we are committed to protecting your personal information and using it only in ways that are secure, transparent, and legally compliant. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our platform.
By using Gold365, you agree to the practices described below.
1. Information We Collect
A. Personal Information (During Registration)
- Full Name
- Date of Birth (Age Verification)
- Mobile Number
- Email Address
- IP Address & Device Information
B. KYC Documents (For Identity Verification)
- Government-issued ID (PAN, Aadhaar, Passport)
- Proof of Address (Utility bill, Bank statement)
C. Payment Details (For Deposits & Withdrawals)
- UPI/VPA address
- Bank Account Number
- Transaction IDs
- Cryptocurrency wallet address (if applicable)
2. How We Use Your Information
We use your data for the following purposes:
- To create and manage your user account
- To process deposits, withdrawals, and bonuses
- To verify identity and prevent fraud (KYC)
- To provide personalized user support
- To send promotional offers (only with your consent)
- To improve our platform’s performance and content relevance
We never sell or trade your personal information with third parties.
3. Data Security Measures
Your data is protected with industry-standard security technologies, including:
- SSL (Secure Socket Layer) encryption for all transactions
- Two-factor authentication (2FA)
- Firewall-protected infrastructure
- Encrypted storage of KYC documents
- Regular audits and vulnerability testing
Only authorized personnel with strict access rights can view sensitive user data.
4. Legal Compliance
Gold365 is a Curacao-licensed platform and complies with international privacy and data protection laws including:
- GDPR (General Data Protection Regulation – EU)
- Indian IT Act (2000) and related amendments
- Local regional laws applicable to user jurisdiction
5. Cookies & Tracking
We use cookies to:
- Remember user preferences
- Track user behavior for analytics
- Improve page load speeds and UX
You can disable cookies via your browser settings, but some features may not function properly without them.
6. Marketing & Communication
You may receive emails or SMS about promotions, new features, or bonus updates — only if you’ve opted in.
You can opt out anytime via:
- The unsubscribe link in emails
- “Notification Settings” in your account dashboard
7. Data Retention
We retain your information only as long as needed:
- Account information: Until you close your account
- KYC documents: As per legal retention period (typically 5 years)
- Transaction history: For tax, audit, and compliance purposes
You can request data deletion (where legally permitted) by contacting support.
8. Third-Party Sharing
We do not sell, rent, or trade your personal data to any third parties.
We only share data with:
- Payment processors (for deposit/withdrawal execution)
- Regulatory bodies (when required by law or investigation)
- Analytics tools (in anonymized form only)
9. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccuracies
- Withdraw consent for marketing communication
- Request deletion of your account (subject to legal limits)
To exercise your rights, email us at privacy@gold365.com or contact live support.
10. Policy Updates
We may occasionally update this Privacy Policy to reflect legal, technical, or operational changes.
We will notify users via:
- Website notifications
- Email alerts
- Updated “Last Modified” date on this page
Contact Us
For questions or concerns related to privacy:
- 📧 Email: privacy@gold365.com
- 📞 WhatsApp & Live Chat: Available 24/7
🔗 Visit our Help Center for support
Here is the final, optimized Privacy Policy content for Gold365, with all requested enhancements, no duplication with existing pages, and strong alignment with SEO, E-E-A-T, and trust-building best practices:
Gold365 Privacy Policy
Last Updated: August 2025
At Gold365, we are committed to protecting your privacy and handling your personal data with transparency, integrity, and compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the Information Technology Act (India). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.
By accessing or using Gold365, you agree to the terms of this Privacy Policy.
Information We Collect
When you interact with our platform, we collect the following types of information:
1. Personal Information
Provided during registration, KYC, or payment processes:
- Full Name
- Email Address
- Mobile Number
- Government ID (PAN, Aadhaar, Passport)
- Address and proof of residence
2. Transactional Data
- Deposit and withdrawal history
- Bonus claims
- Bet logs and game activity
3. Device & Usage Information
- IP address
- Browser type, OS, and device identifiers
- Session duration and click behavior
4. Cookies & Tracking
We use cookies and similar technologies to improve user experience and track performance analytics. You can manage cookie preferences through your browser settings.
Why We Collect Your Data
We collect data to:
- Create and manage your Gold365 account
- Verify identity and comply with KYC/AML laws
- Process deposits, withdrawals, and bonus activations
- Improve platform performance and user experience
- Provide support and resolve queries
- Ensure responsible gambling practices
- Detect and prevent fraud or policy violations
Data Storage & Security
Your data is stored securely using advanced encryption protocols and access controls. We implement:
- AES-256 encryption for sensitive data
- SSL-secured data transmission
- Regular vulnerability audits
- Role-based access control for employees
Note: We do not store any credit/debit card details directly on our servers.
Data Sharing Policy
We do not sell or rent your personal data.
However, we may share your information with trusted third parties strictly for the following purposes:
- KYC verification (licensed agencies only)
- Payment processing (banking partners, wallet providers)
- Platform functionality (analytics tools, customer support)
- Legal obligations (law enforcement, if legally mandated)
All third parties are bound by confidentiality and data protection agreements.
International Data Transfers
Since Gold365 operates under a Curacao license, some of your data may be processed outside India. We ensure that any such transfers meet strict compliance standards as per GDPR Article 46, ensuring your data stays protected globally.
Your Data Rights
As a registered user, you have full control over your personal data. You may:
- Request a copy of your stored data
- Request data correction or updates
- Request account or data deletion (subject to legal limits)
- Withdraw consent for specific data uses
- Manage cookie preferences
To make a request, please email: support@gold365.com
Underage Use Prohibited
Gold365 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Accounts verified to belong to underage users will be permanently closed.
Data Retention Policy
- Account activity and transaction data: retained for 5 years (as per AML regulations)
- KYC documents: retained for up to 7 years
- Inactive accounts: anonymized or deleted after 24 months of inactivity
Policy Updates
We may revise this policy from time to time to reflect legal, regulatory, or operational changes. Any major updates will be communicated via email and highlighted on the website.
Last major update: August 2025
Contact Us
For any privacy-related concerns, complaints, or queries:
Gold365 Privacy Officer
📧 Email: support@gold365.com
📱 WhatsApp: +91-XXXXXXXXXX
🌐 Or visit our Help Center
Our Promise
At Gold365, your data is never compromised, never exploited, and never sold. We protect your privacy so you can enjoy our platform with complete confidence.
Let me know if you’d like the content exported as a .txt, .docx, or .pdf file — or if you’re ready to move on to the next section or blog.
Last Updated: July 2025
Gold365 is committed to keeping your personal information safe, secure, and always under your control.